Terms of service

Terms of Service

Last Updated: October 15, 2026

Welcome to Socker. These Terms of Service govern your access to and use of our website, https://socker.space, and the purchase of products offered through our online store.

By accessing our website or placing an order, you agree to these Terms of Service, subject to any mandatory rights provided by applicable law.

Please read these terms carefully before using our services.

1. Overview

This website is operated by Socker, an online retailer specializing in women's socks and everyday fashion essentials.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Socker.

The terms "you" and "your" refer to customers, visitors, and users of our website.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer products and services online.

2. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a binding agreement or are using the website with appropriate parental or guardian consent.

You agree to use our website only for lawful purposes.

You must not:

Use our website for fraudulent or unlawful activities.
Submit false or misleading information.
Attempt to interfere with website security or functionality.
Upload malicious software or harmful code.
Violate intellectual property rights.
Use automated systems to disrupt our services.

We reserve the right to restrict access when necessary to protect our website, customers, or business, subject to applicable law.

3. Product Information

We make reasonable efforts to present accurate product descriptions, photographs, prices, colors, and available options.

However, product appearance may vary slightly depending on screen settings, lighting, and manufacturing differences.

Customers should review product descriptions and available sizing or style information before purchasing.

We reserve the right to update product information, discontinue products, or modify our catalog without prior notice.

These provisions do not affect your legal rights if a product is materially different from its description.

4. Pricing and Payments

All prices are displayed in the currency indicated on our website at checkout.

Prices may change without prior notice, but changes will not affect orders that have already been accepted unless otherwise required or permitted by law.

Payment must be completed using an accepted payment method before an order can be processed.

Customers are responsible for providing accurate billing and payment information.

If an obvious pricing or technical error occurs, we may contact you to resolve the issue before accepting or fulfilling the order.

5. Order Acceptance

After placing an order, you may receive an automatic order confirmation email.

This confirmation acknowledges that we have received your order but does not necessarily guarantee acceptance.

We may review orders for payment authorization, stock availability, and potential fraud.

If we cannot fulfill an order, we will notify the customer and arrange a refund of any payment collected for the unavailable items.

6. Shipping and Delivery

Socker offers free worldwide shipping on orders placed through our website.

Our estimated delivery timeframe is 7–10 days, subject to destination, carrier operations, customs procedures, and circumstances beyond our reasonable control.

Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

Further information is available in our Shipping Policy.

7. Returns and Refunds

We offer free returns and refunds within 30 days of delivery for eligible orders.

Returned products must meet the conditions described in our Return & Refund Policy, except where applicable law provides additional rights.

Customers should contact support@socker.space before returning any item.

8. Promotions and Discounts

From time to time, we may offer promotional discounts, special offers, or limited-time campaigns.

Promotions may be subject to separate conditions, including eligibility requirements, expiration dates, and restrictions on combining discounts.

We reserve the right to correct promotional errors and discontinue offers, subject to applicable law and any commitments already made to customers.

9. Intellectual Property

All original website content, including branding, text, graphics, designs, and other materials owned by Socker, is protected by applicable intellectual property laws.

Third-party trademarks, platform features, and licensed materials remain the property of their respective owners.

You may not reproduce, distribute, or commercially exploit protected website materials without the appropriate permission.

10. Third-Party Services and Links

Our website may contain links to external websites or use third-party services, including payment processors, shipping providers, and Shopify applications.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent content or practices of external websites that we do not control.

11. Privacy and Personal Information

We collect and process personal information to manage orders, provide customer service, improve website functionality, and fulfill other purposes described in our Privacy Policy.

Please review our Privacy Policy for more information about how personal data is handled.

12. Disclaimer of Warranties

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, website access may occasionally be interrupted due to maintenance, technical issues, or circumstances beyond our control.

Except where prohibited by law, we do not guarantee uninterrupted or error-free access to the website.

Nothing in these terms excludes any statutory product warranties or consumer guarantees that cannot legally be waived.

13. Limitation of Liability

To the extent permitted by applicable law, Socker will not be liable for indirect or consequential losses arising solely from the use or temporary unavailability of our website.

This limitation does not apply to liability that cannot legally be excluded, including applicable consumer protection obligations or liability arising from our negligence where exclusion is prohibited.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses arising from your unlawful use of our website or material violation of these Terms of Service.

This provision does not remove any rights or protections granted to consumers by law.

15. Governing Law

These Terms of Service are governed by the applicable laws of British Columbia and the federal laws of Canada.

Nothing in this section prevents consumers from exercising mandatory rights available under the laws of their place of residence or from using legally available dispute resolution procedures.