Contact information

Contact Information

Last Updated: October 15, 2026

Welcome to Socker.

We are committed to providing accessible, reliable, and professional customer support throughout your shopping experience.

Whether you need information about our women's socks, assistance with an existing order, or guidance regarding shipping and returns, we encourage you to contact us.

1. Business Information

Business Name: Socker

Website: https://socker.space

Year Established: 2022

Business Category: Women's Socks and Everyday Fashion Accessories

Business Address:

105-1205 Comox St
Vancouver, British Columbia V6E 1K6
Canada

Customer Support Email: support@socker.space

Telephone: +1 (604) 839-4185

2. Customer Support

Our customer support team is available to assist with inquiries related to:

Product information and available styles
Order placement and payment questions
Order confirmations and purchase details
Shipping estimates and tracking information
Delivery concerns
Returns, refunds, and exchanges
Damaged, defective, or incorrect products
General questions about our website and services

We aim to respond to customer inquiries as promptly as reasonably possible.

3. Contact by Email

For general inquiries and order-related assistance, please email:

support@socker.space

To help us review your request efficiently, please include your name, order number where applicable, and a clear description of your question.

If your inquiry relates to a damaged or incorrect product, photographs may help us investigate and resolve the issue.

4. Contact by Telephone

You may contact us by telephone at:

+1 (604) 839-4185

Telephone availability may vary. If you are unable to reach us by phone, we recommend sending an email so your inquiry can be reviewed.

5. Shipping and Delivery Assistance

Socker offers free worldwide shipping with an estimated delivery timeframe of 7–10 days.

If you have questions about shipping, tracking, or delivery, please contact our support team.

For order-specific requests, include your order number and the email address associated with your purchase.

6. Return and Refund Assistance

We offer free returns and refunds within 30 days of delivery for eligible purchases.

To begin a return or request assistance with a refund, please email support@socker.space.

Our team will review your request and provide the applicable return instructions.

Please do not ship returns to our listed business address without prior authorization.

7. Privacy-Related Requests

If you have questions about how your personal information is collected, used, or handled, please contact us using the email address above.

Please include sufficient details for us to identify the nature of your request without sending unnecessary sensitive information.

We will review privacy-related inquiries in accordance with our Privacy Policy and applicable data protection requirements.

8. Business Correspondence

For general business correspondence, you may use the following contact details:

Socker

105-1205 Comox St
Vancouver, BC V6E 1K6
Canada

Email: support@socker.space

This address is provided for business correspondence and should not be used as a product return destination unless specifically authorized by our support team.