Shipping policy

Shipping Policy

Last Updated: October 15, 2026

At Socker, we believe that shopping for your favorite everyday essentials should be simple, convenient, and enjoyable.

We are pleased to offer free worldwide shipping on all orders placed through our official website, https://socker.space.

This Shipping Policy explains our delivery estimates, shipping procedures, order tracking, and how we handle shipping-related concerns.

1. Free Worldwide Shipping

Socker provides free standard shipping to customers worldwide.

Shipping Cost: FREE

Shipping Coverage: Worldwide

Estimated Delivery Time: 7–10 days

There is no minimum purchase requirement to qualify for free standard shipping.

Shipping charges will not be added to eligible orders at checkout.

Please note that import duties, customs taxes, and other government-imposed charges, where applicable, are separate from our free shipping offer.

2. Order Processing

After an order is placed, we begin preparing it for shipment.

Order processing may include:

Payment verification
Product availability confirmation
Order preparation and packaging
Shipping label creation
Handover to the delivery carrier

Processing times may vary depending on order volume, product availability, weekends, and public holidays.

Customers will receive an order confirmation email after successfully placing an order.

3. Estimated Delivery Time

Our standard estimated delivery timeframe is 7–10 days.

This estimate may vary depending on the delivery destination, local carrier operations, customs clearance, and other circumstances outside our reasonable control.

Delivery times are estimates rather than guaranteed arrival dates.

We make reasonable efforts to ensure that orders are shipped promptly and delivered within the expected timeframe.

4. International Shipping

Socker welcomes customers from around the world.

We offer free standard shipping to supported international destinations, subject to applicable shipping restrictions, carrier availability, and local import regulations.

International shipments may be subject to customs inspections and import procedures.

Customers are responsible for ensuring that their orders comply with applicable import requirements in their destination country.

5. Customs Duties and Import Taxes

Although Socker offers free shipping, international orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price and may be the responsibility of the customer.

Socker does not control customs assessments or government-imposed fees.

If you are unsure whether import charges apply, we recommend checking with your local customs authority before placing an order.

6. Order Tracking

When tracking information is available, customers will receive shipment details through the email address provided during checkout.

Tracking information may take some time to become active after a shipping label is created or a package is handed over to the carrier.

Customers may contact our support team if they need assistance locating available tracking information.

Email: support@socker.space

Please include your order number when requesting a shipping update.

7. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please verify the following information before submitting your order:

Recipient's full name
Street address and apartment or unit number
City and region
Postal or ZIP code
Country
Contact telephone number, where required

If you notice an error in your shipping address, contact us as soon as possible.

We will attempt to update the information before the order is dispatched.

Once an order has shipped, address modifications may not be possible.

8. Delayed Deliveries

Although we aim to deliver orders within 7–10 days, unexpected delays can occur.

Possible causes include:

Severe weather conditions
Customs inspections
Carrier disruptions
Public holidays
Transportation delays
Incorrect or incomplete delivery information
Other events outside our reasonable control

If your order has not arrived within the estimated delivery period, please contact our customer support team.

We will review the available shipping information and assist with the next appropriate steps.

9. Lost Packages

If your order appears to have been lost during transportation, please contact us at support@socker.space.

Our team will review the available tracking details and, where appropriate, contact the delivery provider.

If a shipment is confirmed lost before successful delivery, we will work with you to arrange an appropriate resolution, including a replacement or refund where applicable.